IF YOU'RE NOT GIVING YOUR CUSTOMERS A GREAT EXPERIENCE, YOUR COMPETITORS WILL!
Today’s customer is aware, more informed, and expects an increasingly personalized service. Every aspect of their interaction with a company, product, or service affects the user’s perception and loyalty as a whole.By harnessing new technologies, cutting-edge companies are changing the way they approach customer and user experience. How can your business embrace this new generation, fluent in all things digital?
Instead of focusing on the decline of old business models, this summit explores how companies can employ innovative techniques and tools which harness the exciting possibilities of digital technologies.
Register for the ISG CX-UX Summit to explore and discuss these future technologies that can transform your business.
What defines quality CX during this age of innovative disruption?
What are the real experience disruptors?
ELEVATE CUSTOMER ENGAGEMENT THROUGH EXPERIENCE DESIGN
Harnessing increased levels of data to deliver actionable insights for consumer personalization
What is the right approach to selecting CX Technology for your organization?- Keeping it real: Humanizing AI and Machine Learning outcomes
THE NEED FOR SPEED
Revolutionize with 5G
How do you deliver the promise of 24/7 engagement?
Omnichannel Agility and its impact across-the-board
2019 Speaker Highlights
Blake Morgan Keynote Speaker, CX Futurist
Prashant Kelker Partner, ISG
Ruth Crowley VP Customer Experience, Lowe's
Natascha French Chief Marketing Officer, VNTANA
Kaylei Perry Supply Chain Specialist, Dole Foods
Alex Manders Director, Blockchain Now Lead, ISG
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